If you do not wish to continue using our site, you can delete your account along with all data. This is a permanent action, so please save all projects you might need before continuing. Follow the steps below to delete the account.
Deleting your account will permanently remove all subscriptions, projects, and associated payment methods. It's essential to consider the implications carefully before proceeding.
Steps to delete your account
Log into the account you wish to delete.
Click on your account's profile picture at the top right corner of the dashboard.
Select Profile Settings.
In the window that appears, select Delete my account.
Confirm the account deletion.
Important information for account deletion
Please note the following:
Your account and all data, workspaces, and projects will be permanently deleted.
We won't be able to restore any data or project once the account is deleted.
All embedded videos will stop working on the site where they are embedded, as the original projects will be deleted.
Active subscriptions must be canceled before account deletion. Refunds are not issued as part of the deletion process.
Deleting the account with an active subscription.
You can't delete your account while it has an active subscription. Cancelling doesn't remove this straight away — your subscription stays active until the end of the current billing cycle, and the account can only be deleted once that period ends.
If you'd rather not wait, get in touch with our support team and we'll help you delete it sooner.
If you only want to stop being charged, you don't need to delete your account at all. Turning off auto-renewal stops future payments and keeps your projects and files — see how to cancel your subscription.
VEED complies with GDPR, so when you delete your account your personal data and files are permanently removed. If you have any questions about this, our support team can talk you through it.