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How to update billing information and company details on your invoices

Learn how to add your company name, address, and VAT number to VEED invoices, when those changes take effect, and how to correct your first invoice.

Keeping your billing and company details accurate is important for compliance and internal record-keeping. Here's how the process works, depending on whether you've already subscribed or not.


Before Subscribing

The easiest way to get your company details onto your invoices is to add them at checkout, before your first payment. Start your upgrade as normal from Workspace Billing. If you need a walkthrough, see how to subscribe and manage your subscription.

  1. On the payment screen, tick Purchasing as a business.

  2. Fill in the fields that appear:

    • Organization name

    • Tax ID

    • VAT number

    • Country

    • Address

  3. Complete your payment. These details will appear on your invoices.

If you can't see the "Purchasing as a business" option, it might be due to restrictions on your region. Get in touch with support to get your first invoice corrected if that is the case.


Updating the First Invoice (After Payment)

If you’ve recently paid and need your first invoice corrected, you can request a change — but only within a few days of the payment.

To do this:

  1. Open the support chat and ask to update invoice details

  2. Provide all required billing details (e.g. company name, VAT number, address).

  3. Our support team will update the invoice and send it back to you.

Note: This applies only to your first invoice and only if the request is made shortly after payment. We cannot modify older invoices or multiple past invoices.


After Subscribing – Updating Future Invoices

Once you’ve subscribed, you can add or edit your billing information at any time. These updates will automatically appear on all future invoices.

To update your billing details:

  1. Log in to your Veed account.

  2. Click on your Profile picture in the top-right corner of your screen.

  3. From the dropdown menu, hover over the first option where the Workspace name is.

  4. After that, select Workspace Settings.

  5. Go to Workspace Billing > Payment Method.

  6. Enter your company information, including:

    1. Company Name

    2. Address (including Postal/Zip Code, City, Country)

    3. VAT/Tax Identification Number (if applicable)

Once saved, your next invoice will reflect these details. Please note that only VAT numbers can be added to VEED invoices; other details like trade register numbers or individual names cannot be included.


Other notes

  • VAT and billing changes won’t apply retroactively, except for the first invoice (if corrected shortly after payment).

  • For invoices issued through the App Store, VEED does not directly handle or modify these, therefore users must contact Apple Support for such changes.

  • Fields like trade register numbers or a contact person's name cannot be added.


FAQ: What Billing Details Can Be Added to a VEED Invoice?

VEED invoices can include:

  • Company Name

  • Address

  • VAT/Tax Identification Number

If your invoice doesn't reflect the updates you've made:

  • Double-check that your new billing information has been saved in your settings.

  • If it still looks incorrect, contact support with the updated info.

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