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How to add a collaborator
How to add a collaborator
Updated over a week ago

Inviting a collaborator to your VEED workspace allows them to access the account and help you edit your projects. Follow the steps below to add a collaborator to your workspace.

Who Can Use This Feature?

  • Available For: Free, Lite and Pro users are limited to a maximum number of collaborators. Please refer to our pricing page to learn the maximum number of collaborators you can add.

Important Information

  • Invited users will have the same editing capabilities as the account holder.

  • There is no permission system in place, meaning collaborators can access all projects but cannot remove themselves or others from the workspace.

  • If you have a paid membership, each additional collaborator will incur an extra charge equal to your current membership fee.

Steps to Invite a Collaborator

  1. Log into Your VEED Account

    • Ensure you are logged into the account where you want to invite a collaborator.

  2. Access the Workspace Settings

    • Click on the Workspace Name at the top left of the screen, just next to the VEED logo.

    • A new window will appear.

  3. Invite a Collaborator

    • Select the Collaborators option.

    • Enter the email address of the person you want to invite.

    • Click on Invite. You will see a confirmation message at the top of your screen.

Steps for the Invited User

  1. Log into VEED

    • If the invited user already has a VEED account, they should log in.

    • If they don’t have an account, they need to sign up and create one first.

  2. Access the Shared Workspace

    • Click on the Workspace Name at the top left of the screen.

    • They will see the shared workspace listed under their current workspace at the bottom of the window.

  3. Switch Between Workspaces

    • The invited user can switch between their personal workspace and the shared one by clicking on the workspace icons.

FAQ

  • Q: Will I be charged for a collaborator that I invited but hasn't accepted the invite(pending)?

    • Yes, users that were invited but are still pending are still considered collaborators.

  • Q: Can collaborators upgrade to or cancel a subscription?

    • No, invited collaborators cannot access billing information, invoices, or other subscription-related information and cannot modify the subscription.

  • Q: If I remove a collaborator, will I get a refund?

    • When you remove a collaborator, the remaining time from their subscription will be added to the next charge as a discount. This is nonrefundable.

  • Q: If I add collaborators while I am on the free plan and later upgrade to a paid plan, will I be charged more?

    • Yes, every added collaborator will be charged. You will see the price multiple by the number of collaborators that are added/invited.

Now, the user has successfully joined your workspace and can collaborate on your projects.

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